Tuesday, May 03, 2005


The Environment or Ecosystem/baa
Frederick Taylor told workers, "You're not paid to think." Now, thinking is precisely what we're paid for, yet we still work in buildings and social structures designed for industrial efficiency, not thinking and learning. If the ability to learn is indeed the only lasting competitive advantage, we need to make some major modifications to the places we work.

governance -- who's in charge

time -- evolution to conceptual age

We’ll examine dimensions of informal learning through stories. I’ll list the stories I’m working on now but I’m still actively searching for more. Each of these will turn into a chapter.

Corporate Visualization. Case study of Gil Amelio entering National Semi with unintelligible strategy, David Sibbett creating group graphics. Impact of technique. Do cost/benefit.

Communities of practice. Cisco seeding and nurturing communities, information/not instruction, VoD & v-search, Correlation, calculate revenue attributable to program.

Chunking Content. O’Reilly & Safari. Safari U. Self-directed learners. Time pressures. Customer stories. Supporting blogs. More than a publisher: street cred.

Environment. Not cubes! Montessori school. A good environment for learning encourages collaboration. Buy a pool table. John Akers “Get back to work.” Smokers. Sofas. Interview Bill Matthews at MIT, UC New Media group, Steelcase. Museum, library. IDEO.

Storytelling. Maybe Steve Denning. Appreciative inquiry. Soren on distance stories. Power of narrative.

Being There. F2F. Prusak on IBM. Why presence is key. Do it up front. Microsoft emails. Email and flames. Other social dynamics.

Workflow Learning. Merge learning and work. Built-in simulations. Performance-centered design.

Collaboration. Expertise location. Presence awareness. IBM and IM. Gravitation. Triage of sources. Ensemble

Mobile Learning.

Knowledge sharing, Plogs. Bottom-up KM. John Cone?

Massive multiplayer games.

Meta-learning. Learning to learn. Double loop. Celebrating corrections. Reflection.

Establishing a learning culture. Marcia interview? With Jim?

Institute for Research on Learning? Do a history? Interviews with alumni.

Alumni (ex-employee)


Mentor, coach

Social network analysis

Free-Range Learners
Grocery stores in Calfornia sell two types of chicken. One is the mass-produced chicken, a bird that lives its entire life cooped up in a chicken concentration camp, unable to do anything save eat, crap, and lay eggs. The other is the free-range chicken, who has "plenty of room to roam and eat their entirely natural diets and grow and live free of stress." (http://www.mercola.com/forms/chicken.htm)

Free-range learners are people with the opportunity to make choices. This section of the book offers stories and advice about making the most of your time on the range.


Instructional designers map out corporate training. They analyze what people need to be able to do and come up with the optimal means of equipping them to do it. Today, we need to become our own instructional designers. It’s like having a personal trainer giving you mental workouts.


1. You are what you read
2. Life is random/complexity
3. Optimism, expect results, believe in change, homeostasis
4. Begin with a goal in mind
5. Learning conversations
6. Out of comfort zone
7. Make a plan, 80/20
8. Choose a direction
9. Beginning middle end model
10. Craft your personal elevator pitch & obituary
11. Go up a level
12. Parking affirmations
13. Sleep on it
14. Gut a book
15. RSS
16. Write to learn
17. Blog to learn
18. Lead to learn
19. Pace: Mrs Hopkins
20. ADD & reverse
21. Study groups, learning groups
22. Mental simulations & prototypes
23. Storytelling, dance
24. Brainstorming
25. Circadian rhythm
26. Notebook, journal
27. Mindmapping
28. Conversation
29. Serendipity
30. Mindfulness
31. Frames, swap disciplines
32. Personal KM, jump page, process vs one-time
33. Uncertainty
34. Photographs
35. What can I learn from this?
36. Jimmy Swaggart syndrome; don’t kid yrself
37. Focus: wash the dishes; artist
38. Concentration
39. Attention
40. Looking over shoulders
41. Free range: learner chooses path
42. Mastery & practice
43. Change local
44. Convene a meeting or conf call
45. Unlimited potential, Maslow, genius
46. Simplify
47. Keep eyes open
48. Intuition

How brains work

Different types of learning
Support devel of people, BankOne story

Learning lifecycle. Explicit to tacit. Formal to informal. Foundation to fine-tuning. Push to pull to design-your-push. Maturity


Intangibles make current accounting obsolete. ROI measures are deceptive.

Scorecards… Value networks that bridge social networks and business processes.

Generate credible payback in detail in this section. Use causal chains, reasonable assumptions, probabilities. This is key for believability.

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